After sales

The correct usage and maintenance of your VELUX products will ensure a long lasting products. Get direction for use and tips on cleaning.

Need to replace your VELUX roof window?

Most common spare parts can be changed very easily by yourself. Our windows and other products are designed to last for years, although things can wear out or break.

Register your VELUX windows

To offer you the best service we kindly ask you to provide us with the information on the type sign of your window. Click here to see how you find the type sign.

Call us to book a service visit or fill out the contact form.
01592 778 225
Mon-Fri 8am-5.00pm

Our commitment to you does not end once your roof window has been installed. Your VELUX Roof Windows are supported by a 10 year guarantee.

Here is some information for European VELUX customers about CE marking.